Privacy Policy

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• PRIVACY POLICY FOR OPTIMAL 180
  Last updated: May 2026
  At Optimal 180, we are committed to protecting your privacy and ensuring your personal data is handled securely and transparently in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store, and safeguard your information when you visit our website or interact with our health and wellness coaching services.
  1. Who We Are (Data Controller)
  Optimal 180 is the data controller responsible for your personal data.
  
  • Business Name: Optimal 180
  • Contact Email: darren@optimal-180.co.uk
  • Location: Essex, United Kingdom
  • Website: optimal-180.co.uk
  • If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the email above.
    2. Information We Collect
    We may collect and process the following categories of personal information:
    
  • Identity & Contact Data: Name, email address, telephone number, and communication preferences provided when filling out contact forms, booking consultations, or subscribing to newsletters.
  • Health & Wellness Data (Special Category Data): Information regarding health goals, fitness levels, lifestyle habits, or medical conditions provided voluntarily during coaching consultations or client onboarding.
  • Technical Data: IP address, browser type, operating system, and browsing behavior gathered automatically via site analytics and essential website cookies.
  • 3. How We Collect Your Data
    We collect data directly from you when you:
    
  • Submit an inquiry via our website contact form.
  • Book a consultation or health coaching service.
  • Subscribe to emails, newsletters, or digital resources.
  • Interact with our site (via technical cookies).
  • 4. How We Use Your Personal Data & Lawful Basis
    Under the UK GDPR, we must have a lawful basis to process your data. We use your data for the following purposes:
    Purpose / ActivityType of DataLawful Basis for Processing (UK GDPR)Enquiries & Support: Responding to contact form queriesContact & IdentityLegitimate Interests: Necessary to respond to your queries and manage client support.Coaching Services: Delivering health, exercise, and lifestyle coachingContact & Health DataPerformance of Contract (for standard details) and Explicit Consent (for Special Category health data under Article 9).Marketing Communications: Sending news or coaching updatesContact & IdentityConsent: You may opt out/unsubscribe at any time.Website Performance: Analytics to improve site usabilityTechnical DataLegitimate Interests / Consent (via Cookie Banner).5. How We Store and Protect Your Data
    We are committed to data security. Your information is stored on secure servers with robust technical access controls.
    
  • Health and personal records are kept strictly confidential and accessible only by authorised staff.
  • We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or professional reporting requirements.
• 6. Sharing Your Information
  We do not sell, rent, or trade your personal data. We only share your data with trusted third-party service providers who assist in operating our website and business (e.g., website hosting, payment processing, or email delivery systems), provided they agree to keep your information secure and compliant with UK data protection laws.
  7. Your Legal Rights Under UK GDPR
  Under UK data protection law, you have specific rights regarding your personal data:
  
  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data where applicable.
  • Right to Restrict or Object to Processing: Object to direct marketing or restrict processing in certain circumstances.
  • Right to Withdraw Consent: Withdraw consent at any time where processing relies on consent.
  • To exercise any of these rights, please email us at [Insert Your Business Email Address].
    8. How to Complain
    If you have concerns about how we collect or handle your personal data, please contact us first so we can resolve the issue. You also have the right to lodge a complaint with the UK data protection supervisory authority:
    
  • Information Commissioner's Office (ICO)
  • Website: www.ico.org.uk
  • Helpline: 0303 123 1113

We value your privacy

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